Hearing

DeRamus Hearing Centers

With CallSource, we are increasing our appointments and reducing cost.

“Through a system I've developed using CallSource, I'm able to track response from our marketing, enabling us to reduce marketing expense and focus on proven TV programs that produce results. The EDM system is accurate and helps me break down our media response to a CPL (Cost Per Lead) which is a way to compare and evaluate our media partners.”

- Tom Stahl, Administrator and Marketing Director

  _{Rating: 5 / 5 stars}

Hearing Evaluation Services of Buffalo, Inc.

Helping us change the way we do business.

“The ease of use, ease of training other users, reporting and reviewing calls was great in helping us change the way we do business.”

- Rebecca Witter, Audiologist

  _{Rating: 5 / 5 stars}

Hearing Aid Specialists of the Central Coast

Saves me money!

“CallSource lets me see where my money goes and saves me money. I have used it as a negotiating tool with my advertisers to get a break on charges.”

- Peter Lucier, Owner

  _{Rating: 5 / 5 stars}

CSG Better Hearing

Increased Appointment Conversion Rate from 45% to 78% & Decreased Marketing Spend by $50,000

“I always thought my staff was great, but after I bought a new office, and compared its poor marketing results to our other offices, I suspected the front office staff was underperforming. I didn’t have the visibility to be sure what the problem was and I needed a way to know for sure. With the data CallSource provided, I knew which phone staffers learned from the training we gave, and I knew when a specific phone handler fumbled. It was one of the top three best business decisions I've ever made.”

- Mark Sanford, Owner

  _{Rating: 5 / 5 stars}

Indiana Hearing Aid Company

Streamlined Inbound Processes & Improved Customer Service

“I would recommend CallSource to people who need to accurately measure marketing campaigns and employee performance. If your business depends on new customers calling your business and you spend $100 or more to get a new customer, I think you would be foolish not to use CallSource.”

- Adrienne Cooper, Marketing Manager

  _{Rating: 5 / 5 stars}

Living Sounds Hearing Centre

I enjoy our training!

“I think [the call coaching] is very good. It really helps with our telephone training.”

- Val Elyn, Client Care Representative

  _{Rating: 4 / 5 stars}