Frequently Asked Questions
Have a question? You may find the answer here.
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Reporting
Which reports require my attention?
CallSource reporting includes data for owners, marketers, trainers and others. Your dedicated CallSource Business Advisor or Account Manager will suggest reports that suit your needs.
I don’t have time to log into CallSource daily, but I still need to see the reports. What can I do?
Specific reports can be scheduled and emailed as frequently as needed.
Can I change the number of minutes on a month-to-month basis?
Absolutely. You can change the number of pre-purchased minutes from month to month.
Do I need to install any hardware or software to use CallSource?
CallSource does not require additional hardware or software. Our real-time web-based reporting platform is accessed at www.callsource.com.
How long can I access my online data reports?
Online reporting data is available for three years prior.
