index.php News and Events en-us Wed, 23 Jul 2008 09:28:27 -0700 http://blogs.law.harvard.edu/tech/rss OmniUpdate (OU Publish) http://www.callsource.com/services/analysis.php The Telephone Performance Analysis is an objective report on how effectively multifamily professionals answer telephone calls. Findings are based on a review of 28,142 calls spanning 835 communities nationwide. Each call is reviewed using a survey of best practices created by industry professionals with a combined total of more than 150 years experience in the successful ownership, management and operation of apartment communities. Laura Bavetz <lbavetz@callsource.com> Wed, 23 Jul 2008 09:28:27 -0700 http://www.callsource.com/about/news_2008-06-24.php CallSource, the leader in call tracking, performance evaluation, and training services today announced the release of Results(sm) a system that links together a company's marketing, sales, training and management operations to drive ROI and convert more prospects into leases. Customized to meet a company's specific needs, Results affordably scales to support the smallest or largest portfolio. Results features 6 modules: CallTrack (R) provides unlimited numbers and minutes to track advertising performance and record telephone interactions; LeadScore (sm) identifies how many calls are actual leasing opportunities and how many are not; LeadManager(sm) assures lead follow-up with automated email response and electronic guest card screen pops; Telephone Performance Analysis(sm) analyzes and ranks individual call handling performance; Our University(sm) provides a customizable, hosted Learning Management System for assigning and delivering employee training and for tracking results, and NextGen eLearning offers the industry's most comprehensive catalog of professionally designed, self-paced and instructor-led eLearning courses. Mary Ann Fitzhugh <mfitzhugh@callsource.com> Tue, 24 Jun 2008 10:03:51 -0700 http://www.callsource.com/about/calendar.php Visit CallSource August 22-24, 2008 in Orlando, Florida for the Florida Apartment Association trade show. Laura Bavetz <lbavetz@callsource.com> Thu, 19 Jun 2008 07:03:00 -0700 http://www.callsource.com/about/calendar.php Visit CallSource at the 2008 National Apartment Assocation booth #529 Laura Bavetz <lbavetz@callsource.com> Thu, 19 Jun 2008 07:01:32 -0700 http://www.callsource.com/multifamily/targeted_training.php Every year, companies pay out millions of dollars in litigation costs, fines and penalties for Fair Housing Act violations. Don't wait for a complaint. Protect your company's balance sheet and reputation with the industry's best-in-class Fair Housing Training from CallSource. Laura Bavetz <lbavetz@callsource.com> Thu, 24 Apr 2008 10:08:36 -0700 http://www.callsource.com/multifamily/overview.php The Telephone Performance Analysis is an objective report on how effectively multifamily professionals answer telephone calls. Findings are published quarterly, and are based on a review of 20,854 calls for over 611 communities nationwide. Each call is reviewed using a survey of best practices created by industry professionals with a combined total of more than 150 years experience in the successful ownership, management and operation of apartment communities. Laura Bavetz <lbavetz@callsource.com> Thu, 24 Apr 2008 09:19:46 -0700 http://www.callsource.com/automotive/driving_force.php The Telephone Performance Analysis is an objective report on how effectively automotive professionals answer telephone calls. Our first annual report is based on a review of nearly 26,000 calls nationwide. Each call is reviewed using a survey of best practices created by industry professionals with a combined total of more than 150 years experience in the successful ownership, management and operation of automotive dealerships. Laura Bavetz <lbavetz@callsource.com> Thu, 24 Apr 2008 09:16:04 -0700 http://www.callsource.com/healthcare/overview.php The astounding cost of poor inquiry handling can mean your healthcare practice is losing 90% of your advertising investment when the phone rings. Laura Bavetz <lbavetz@callsource.com> Thu, 24 Apr 2008 09:08:28 -0700 http://upload.callsource.com:8080/about/calendar.php Visit CallSource at booth # 529 during the NAA Educational Conference & Exposition show June 26-28, 2008 Laura Bavetz <lbavetz@callsource.com> Thu, 3 Apr 2008 13:10:19 -0700 http://www.callsource.com/about/calendar.php Visit CallSource at The San Diego County Apartment Association which has been putting on its annual Rental Housing Education Conference & EXPO for more than thirty years. It is the largest industry event in San Diego County. Laura Bavetz <lbavetz@callsource.com> Thu, 3 Apr 2008 13:07:24 -0700 http://www.callsource.com/about/calendar.php Visit CallSource at the Houston Apartment Association in Houston Texas Laura Bavetz <lbavetz@callsource.com> Wed, 5 Mar 2008 14:45:33 -0800 http://www.callsource.com/about/calendar.php Visit CallSource at the Atlanta Apartment Association Conference in Atlanta, GA Laura Bavetz <lbavetz@callsource.com> Wed, 5 Mar 2008 14:44:19 -0800 http://www.callsource.com/about/calendar.php Visit CallSource at the AFCP Conference in Palm Springs, CA Laura Bavetz <lbavetz@callsource.com> Wed, 5 Mar 2008 14:42:47 -0800 http://www.callsource.com/about/calendar.php Visit CallSource during the Texas Apartment Association Conference at booth #402 www,taa.org Laura Bavetz <lbavetz@callsource.com> Wed, 5 Mar 2008 14:15:49 -0800 http://www.callsource.com/about/calendar.php Visit CallSource during PM Expo in Washington DC at booth # 404 www.pma-dc.org Laura Bavetz <lbavetz@callsource.com> Wed, 5 Mar 2008 14:13:52 -0800