Simple, effective tools to help you get the most out of your marketing dollar.


 

For the mortgage industry, marketing has never been more important. Whether you're a small lender at a single location or a large lender with offices throughout the country, standing out in today's market and making the phones ring is crucial for your business. The two keys to prospering through these uncertain times are creating a solid impression on potential clients and gaining repeat business. These two tasks can be accomplished by collecting and analyzing your inbound phone calls.

It is essential to be able to quantify who is calling your business. Is it repeat business or new? If it's new business, did the lead come from referrals or an advertisement? This important data often gets lost in the rush to land new accounts. But capturing this information is critical to improving your results. CallSource understands your business and has the tools that you need to determine and improve your marketing return on investment.

Our call tracking solution:

Captures 100% of prospect phone calls and extracts 73% of the callers' names and addresses, 24/7

  • Stores extracted data to help you build your data base for future direct marketing campaigns
  • Creates a virtual report card for all of your advertisements
  • Provides data to enable you to remix your ad spending and reinvest only in top performing campaigns
  • Enables you to develop more qualified leads without spending any additional ad dollars
  • Creates a digital recording of all calls that enable you to:
    • Develop successful training materials using actual calls handled by your top producers
    • Improve the performance of new hires by uncovering any training issues and/or missed opportunities.

Once the data is captured, what do you do with it? CallSource delivers proactive services that allow your brokers to:

  • Collect caller data for future marketing campaigns
  • Deliver personal, recorded messages to customers and prospects
  • Send unique video messages via email

With mortgage rates in flux, this is a challenging time for brokers and lenders. The ability to make data-based decisions about marketing can help your company maximize successful campaigns and stand out from the crowd. Tracking incoming leads, developing training tools based on your successes, and having the tools you need to generate repeat business can greatly improve your marketing ROI. The CallSource suite of call tracking tools is designed specifically to help you track, train and get the most out of your marketing dollar.

 
 
Last Updated: 9/26/07